What Our Customers Say
I embarked upon an extensive home interior renovation about 9 months ago & needed to substantially clear the house of furniture and effects: Kiwi Self Storage provided the ideal solution. This facility is safe, secure, clean, dry and readily accessible: however the glue that holds all this together is that the facility has Resident Managers - and that, for me, was what made the real difference. Peace of mind is priceless! Jane and Allan are extremely welcoming & helpful; and give the impression that they personally care about their customers and their customer's stuff: actually, it is more than an impression - they do care! As my project waxed and waned, I needed extra space and Jane and Allan were quick to come up with cost effective and convenient solutions, with minimal need for any re-location or double-handling. I can recommend Kiwi Self Storage @ Mt Roskill without hesitation or reservation.
Since downsizing to a smaller home in 2016 I was ready to sell off my extra furniture and let go of my workshop tools and toys such as Mountain bikes and skis so I hired one of Kiwi Storage lock-up units and this has been perfect knowing my gear is secure warm and dry.
Incredibly secure, very clean, great managers. Perfect for small businesses.
Excellent customer service, good storage options.
Fabulous and friendly managers.
We are typical of many Aucklanders, Kids left home , we moved into an apartment in the inner city. Having sold a normal three bedroomed family home we found ourselves with a lot of stuff accumulated over many years.Much of it, our children hope to enjoy for their young families in the future.Therefore Kiwi Storage has been a god send. Safe clean storage, the helpful experienced staff make holding on to family treasures safely, a breeze and always accessible. Thanks to Kiwi Storage for making our lives uncomplicated.
Staff were very helpful. I was moving to Wellington and my boxes were arriving before I could be in Wellington. I arranged to have the moving company deliver to Kiwi Storage with no problems.
Clean and safe facility with very helpful staff.
Fantastic customer service! We really were well looked after and it was a hassle-free 2 years having our things stored. Thank you Adrian at Kiwi Storage.
I was a first time storage user and didn't know where to start. I rung around trying to find the cheapest storage facility for quality. After making numerous phone calls and enquiries to a variety of storage facilities, Kiwi Self Storage were by far the cheapest. I am also part of an organisation where we are affiliated with a storage facility and have a discount and they were still cheaper. After being shown around, I was instantly impressed with the cleanliness, cost (Including insurance) and security of Kiwi Self Storage. I initially signed up in a large unit and used their complimentary trailer (saving a good $30-$70) to move everything in. After about a year, we downsized to a smaller unit. This process was super easy with the helpful staff who helped us with the transition. After a few more years we got into our own place and needed to get our things out. The staff were super helpful again and made the finalising of the unit super easy and stress free. Throughout the time of being with Kiwi Self Storage, we never had any issues and felt we were always informed on any changes (like when it changed hands) and all our belongings came out as good as they were the day they went in, especially our art work we had stored away. We are so happy and impressed with how we were treated and the extra mile the staff always went to help us. I highly recommend these guys if you need quality beyond the cost you pay for a self storage company, and if we ever need storage again, we will be back in a heart beat.
Nice clean place, Better value than the place down the road. Store it.
Storage with clean, dry, alarmed 24hr access with friendly staff.
This was an excellent storage facility. Easy access and our antique furniture was dry and safe after 18 months.
Nice and tidy, friendly staff.
Really helpful people, tidy clean and dry storage, easy access, would absolutely use again. Thanks to Peter & Carolyn - A1 customer service!
Peter and Carolyn run this complex extremely well, I would not go anywhere else to store anything in Auckland. Great service.
As a newbie at the whole storage thing, I can highly recommend Kiwi self storage in Ellerslie. Peter & Carolyn have always been really friendly and super helpful. They have a trailer that can been used which is handy and showed me how to attach it. The place is secure and clean, easy access and plenty of trolleys etc. Go around Xmas time and there's free mince pies too!
Good clean units and the owners are great - pretty straight up and very accommodating.
Friendly and easy, Thank you.
I went to have a look at the facility as I will need to store my furniture long term in the near future. The units themselves were clean and roomy. The site is surprisingly big although it is easy to get around with my car. There is several security gates and cameras all over the place. The site overall appears to be well looked after, in fact it was the cleanest storage facility I have ever been to. The man and women at the desk went out of their way to answer my questions and were friendly and attentive. Definitely a place I would feel comfortable storing my things in for long periods of time.
Awesome staff :) easy and affordable.
Excellent service, highly recommend!
Thanks so much for such great service! We'll be back next time we're on the move!
Really easy access, friendly staff, great storage options.
Fantastic service. Very easy to deal with, good secure facility and easy to get in and out. Well managed.
Friendly staff. Nice facilities.
Great service, great security, no worry. Would 100% use again.
Lovely place to store our stuff for a long time. It was nice and dry and safe. Great secure location with easy access.
We would certainly recommend your storage facility to anyone we know. You have a great service, friendly and caring.
The team were exceptionally friendly, the unit was clean and secure, and the location was ideal. I have no hesitation recommending this facility.
We think your facilities are excellent (scrupulously clean and secure facilities, friendly staff, reasonably priced). If we ever need storage in the future, you'll be our first pick and we would recommend you to others.
Great and prompt service at short notice. Upgraded to a larger unit no problem. Service and access conditions explained well.
Really good service, safe space, and easy access with good parking.
Outstanding facility & service. Highly recommend this place to anyone.
The service has been exceptional! I would thoroughly recommend Mt Roskill storage to others - felt totally looked after, in safe hands.
Excellent storage facility. Jane and Allan are very friendly and helpful. This place is very tidy, clean and secure.
Excellent service, thank you.
The guys at Kiwi Self Storage - North Shore were outstanding! Helped us out at short notice and bent over backwards to help.
You're so easy to do business with, care about my things & have been flexible when I've needed. You've made life easy, thank you.
Very good storage site. Very helpful staff.
Incredible service, excellent facility, always felt safe and comfortable. Thanks again Allan!
We have used Kiwi Self Storage twice now - at Ellerslie & Mt Roskill and would definitely do so again in the future if needed. Thank you for the use of the storage facilities.
Great staff, good location and a good variety of storage sizes.
Great facilities and helpful staff! Thoroughly recommend.
We've been using Kiwi Self Storage for over 4 years with both work and personal storage - it has been great, service is always good, everything is safe and there are no worries! Thanks!
Kiwi Self Storage - Kilbirnie are fabulous and accommodate all your needs as and when required. Advantages being great people to deal with, security and more.
Thanks for your flexibility and readiness to help us with our storage needs over the last few years. Particularly assisting with MPI customs requirements. We are more than happy with the service we received. We know that we will choose you again if ever the need arises.
Thanks for the service, has been a surprisingly pleasant experience!
Best storage facility by far, went out of their way way to make the move incredibly easy. Highly recommend!
Great security at the facility, good access and both Peter and Carolyn are very helpful and accommodating.
I have thoroughly enjoyed the facilities provided and thank you for the great service.
I wanted to take a minute to thank you guys for all of your help, this is now my second time using your facilities & it's always such a smooth, enjoyable experience. My father used to store his boat here as well! I will be sure to pass on your details to anyone I come across needing to store things.
Great customer service, fast turnaround, they were super helpful. I'd recommend them to anyone.
Excellent customer service!!! Very clean and organised space. Well located place! I strongly recommend!
Thank you for the great service you have provided over the past 5 or so years, I will easily recommend your storage facility to friends and family in the future.
We have enjoyed using your facilities and always found your team both helpful and courteous.
Absolutely loved how everything was as expected and systematic. Definitely be back when we need more storage in the future. Cheers!
Peter and Carolyn (Managers) were so helpful and a pleasure to deal with. Amazing service, I would highly recommend this clean, tidy, orderly place. Also the rental rates are very competitive, you do get bang for your buck here.
Thanks very much for your most professional assistance. I know exactly where to come next time.
Centrally located and close to the motorway. The storage area is easily accessible, clean and tidy. The managers are extremely helpful, well organised and pleasant to deal with. When we need storage again it will be our first stop.
I have been a customer for over a decade. A great experience. Now that I am moving out they have excelled themselves all over again. The team was very flexible and very helpful. I heartily recommend them.
The team have been amazing and very accommodating for my boat. Safe, easy and great people to deal with!
Our things are in very good condition, your storage facilities are really good. I'll highly recommend it!
Thanks to Kiwi Self Storage for looking after us after the Kaikoura earthquake. Our apartment building was reviewed by the Council and we needed someone to store our household possessions on short-notice. Adrian looked after us in what was a very difficult situation. I would happily recommend using Adrian and Kiwi Self Storage.
Many thanks for your assistance. You have made our life easy at a difficult time - moving is never easy and having a no fuss seamless provider is extremely valuable to us.
I was most impressed with Kiwi Self Storage Ellerslie. Peter and Carolyn-the managers were friendly and great to deal with. They answered my questions that I had during initial set up. The unit was clean and tidy. There were trolleys to load your possessions on to and there was a lift that would take your items to the level in which your storage unit was on. Excellent security to get to storage unit. Highly recommend this storage facility.
These guys were great! They run a tight ship - the facility is always spotless and extremely well organised. My family used it for several months while transitioning between homes and sorting furniture etc. The manager was always extremely helpful and friendly and nothing was too much trouble. The room alarms are great and pin/entry controlled, which made it all feel more secure. It's not super cheap, but to be honest, apart from that I can't really fault it.
What can one say about a facility that has kept my stuff safe, dry and secure for 7 years.....yep SEVEN years! Peter and Carolyn have kept me constantly updated re any changes via email AND phone. They have been very accommodating and professional throughout the duration of the rental/s. Recommend without hesitation. Thanks Kiwi Self Storage ....you are very lucky to have Peter and Carolyn on your team.
Have been using Kiwi Self Storage for a few years now and had a variety of units over that time. Clean, well maintained facility with lots of storage options, big and small. Easy vehicle access and top security. Great management by Jane and Allan who are always friendly, helpful, efficient and on the ball. Recommended to all.
I've used Kiwi Self Storage in Kilbirnie several times over the years, for periods of up to twelve months. I've always felt that my things were completely secure, the rates fair, and the facility extremely well looked after. I will definitely use them again if I have the need!
I am very happy with the experience I had with Kiwi Self Storage. The unit kept my personal belongings safe and dry while I was away. The place is clean and secure. I would not hesitate to contact KSS again if I ever needed another unit. Thanks!
I have had a unit at Kiwi Self Storage for over 9 years while overseas and have found them to be extremely easy to work with. My unit was secure, dry, and trolleys were always available if I needed to shift things around. I would not hesitate to recommend them for your storage needs.
I really appreciate how you've looked after my possessions in storage and for your friendly and helpful service whenever I've spoken with you. I would happily recommend Kiwi Self Storage to my friends.
Great place, great people and a great place to store my dads storage.
Roger got back to me ASAP and I was able to secure a container on the day of moving out of my flat. They even offer a free trailer to help move things out of your house so if you’ve got the strength, you don’t actually need to hire movers/van! They were so amazing and took a lot of stress off my hands - highly recommend! Everyone I dealt with was super lovely and accommodating to my needs as well - I’m stoked with finding this place!
Excellent service, security, ease of communication and access. I cannot recommend Kiwi Self Storage enough. I stored my entire house while away and got it so much easier to move things back and forth while feeling very safe and secure. Big thumbs up.
Very pleasant people in this business. Helpful and friendly at all times. Storage areas are clean tidy and secure.
Kind people managing. Very helpful.
Chris and the team are super easy to deal with. The whole experience was very easy, the trolleys and equipment they have on site made moving in and out a breeze
Kiwi Storage are excellent. They have great storage options available and are responsive with their communication. Having someone on-site is a bonus. They also offer packaging for storage to protect items - the mattress covers were worth it. We can’t recommend them highly enough if you are looking for storage space.
The team were always really friendly and quick to respond to any queries. The storage itself did the job perfectly. There was no messing about. I would highly recommend.
The storage facility is clean and safe. Easy access with ample parking is available, plentiful carts to transport boxes to and from the unit. Friendly staff and good rates. I was impressed throughout the year I used Kiwi Storage and will use them again if I have anything to store.
Excellent storage facility and friendly helpful staff. Clean, well lit and secure easy access. Highly recommended.
We have used Kiwi Storage for 6 years. Great organization to deal with. Shed always dry. Access easy but secure. Very good value for money.
We have no hesitation in recommending Kiwi self storage. Although we only had our storage unit for 6 months, in that time we found the staff very supportive and helpful. Access to our unit was without any drama and all our belongings were dry, safe and in the same condition we left them. Thank you Kiwi self storage.
We had a storage space at Kiwi Self Storage Northland for six months. We didn't know when our container would arrive. Kiwi Self Storage helped us calculate the sufficient but smallest storage space. Payment / contract started with the arrival of the items in the warehouse. Communication was always friendly and helpful. When we moved out, the warehouse was opened by Kiwi Self Storage for our moving company without our presence. All communication took place via email. The final billing was carried out on a daily basis. I can't imagine any better storage. Thank you doubleChris and everyone else for our smooth start in NZ.
We rented 2 storage units for 3 months and it has been a pleasure to store our belongings with Kiwi Self Storage. Free trailer use was a great bonus. Chris has been absolutely lovely to deal with, very helpful and service minded. We will definitely use your services again if we need storage in the future. Thank you
Really good set-up with good instructions & accessibility - we'll be back!
Easy process of moving in, clean facility and friendly staff
Place very clean and staff very friendly. I cannot fault this place
Excellent service and affordable price!! 10/10 would recommend!
It has been a pleasure dealing with Kiwi Self Storage. From the initial contact, where my unique needs were met, to the closure of the contract it has been easy, no problem storage of my goods.
Most storage companies offer the same product. A lock up with access. What makes Kiwi Self Storage at Kilbirnie different for me was the staff. Helpful, responsive and friendly. I would definitely recommend using this company for your local storage, whether long term or a short term need.
I would like to say Kirsty provided one of the best customer experience I have ever had. My partner and I were great full for her help and she was so efficient with providing the support we needed. I would recommend Kilbirnie storage to others based off of her incredible service.
Most storage companies offer the same product. A lock up with access. What makes Kiwi Self Storage at Kilbirnie different for me was the staff. Helpful, responsive and friendly. I would definitely recommend using this company for your local storage, whether long term on a short need.
Very helpful and kind people. Easy to deal via phone, email and face to face. I appreciate the help given when it was needed.
Thank you Tim! Also just want to give a shout out to the amazing service from you guys!! Particularly the ladies in the reception! They have been so lovely and helpful!